Frequently Asked Questions
Everything you need to know about your CAMELLIA shopping experience.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. As CAMELLIA offers both tailored and oversized fits, we recommend checking the individual garment dimensions before purchasing.
What is your return policy for seasonal collections?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for returns or exchanges.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
Does CAMELLIA ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
How should I care for my CAMELLIA garments?
To ensure the longevity of our premium fabrics, we recommend following the specific care instructions on the inner label. Most of our silk and wool pieces are dry-clean only, while cotton basics are machine washable on a gentle cycle.